What is the standard shipping policy?
- All orders from uPunch.com are generally processed and shipped within 24 hours, Monday – Friday, 8:00am – 5:00PM PST. Orders processed over the weekend will be shipped the next following business day.
- All orders are shipped through UPS Ground services apart from selective accessories. To estimate UPS nationwide delivery times, please visit the UPS U.S. Ground Maps.
How much does shipping cost?
- Cost varies based on shipping location. This cost can be calculated by following the below steps:
- In your uPunch Shopping Cart, select the Calculate shipping option.
- Apply your shipping information to obtain your shipping cost.
Is expedited shipping available?
- Yes. We offer multiple expedited shipping options for additional cost:
- UPS 3 Day Select
- UPS 2nd Day Air
- UPS Next Day Air
- UPS Next Day Air Saver
How much does expedited shipping cost?
- Cost varies based on shipping location. Please review the section: How much does shipping cost?
Is free shipping available?
- Free shipping is not available for orders.
Does uPunch ship internationally?
- If you are shipping to Canada, please visit uPunch Canada to complete your order.
- For all other international orders, please contact Sales@uPunch.com to set up your order.
How can I track my uPunch order?
- Both order tracking and invoice information are emailed upon order completion. If you do not receive an email confirmation within 24 hours of the current or next available business day, please contact Sales@uPunch.com
How do I return my order for a refund?
- Please review our Return Policy and contact Sales@uPunch.com to start your refund.
Can I update my shipping address after my order has been placed?
- Be sure to contact Sales@uPunch.com as soon as possible to see if your order is available for address updates. We cannot offer guarantees that requests will be successfully processed but will do our best to accommodate any changes you have.
Can I update my shipping address after my order has been shipped?
- Unfortunately, we are not able to reroute shipments after processing. We recommend you contact the carrier to see what options you have for delivery holds or other special instructions.
